Payment methods
At Moda Lucia, we want paying to be as easy and secure as shopping. That’s why we offer a wide range of trusted payment methods. All payments are processed securely and with encryption.
Available payment methods
You can pay using the following methods:
Credit and debit cards
- Visa
- Mastercard
- American Express
- Maestro
Digital wallets
- Apple Pay
- Google Pay
- Shop Pay
Local payment methods
- Bancontact (Belgium)
- BLIK (Poland)
- MobilePay (Denmark)
- TWINT (Switzerland)
The available payment methods are displayed automatically at checkout, depending on your country and device.
100% secure payments
Your security is our priority. All payments are processed through an encrypted SSL connection and comply with European PSD2 regulations with strong customer authentication (3D Secure). Moda Lucia never stores your card details: payment is processed directly through certified payment providers.
Currency
All prices in our store are shown in euros (EUR). If you pay with a card issued in another currency, your bank will apply its own exchange rate. Check with your bank about any possible foreign exchange fees.
Final price, no surprises
The price you see at checkout is the final price. It includes:
- Applicable VAT
- Free shipping
- All taxes and customs duties (DDP shipping)
You will never have to pay additional costs upon delivery.
When is the charge made?
The amount of your order is charged when you confirm your purchase. You will immediately receive a confirmation email with your order summary.
Payment problems?
Has your payment been declined or have you noticed an incorrect charge? Email us at info@modalucia.com and we will resolve it as soon as possible. Have your order number (if you have one) and the payment method used ready.
Do you have a question, need help with your order, or simply want to get in touch with us? We’re here to help.
Our team usually responds within 24 hours on business days.
Tell us how we can help you.
✉️ Email us:
info@modalucia.com
Monday to Friday, 9:00 a.m. – 5:00 p.m. (CET)
📍 Address:
Wilhelminastraat 15, 6812 CW Arnhem, Netherlands
💬 Would you prefer to do it online?
Use our contact form — we usually respond within 24 hours.
Company registration number: 60689584419
Declare withdrawal
Please fill out the following form to declare your withdrawal from the contract.