Cancellations

We understand that plans can change. If you wish to cancel an order, we will be happy to assist you.

Cancellation period
Please contact us within 24 hours of your order via info@modalucia.com  so that we can process your request before the shipping process begins.

After 24 hours
Once your order has been processed or shipped, cancellation may no longer be possible. In that case, we ask you to wait for the delivery and then use our Refund Policy if you wish to return the item.

Your satisfaction is our priority; we will be happy to assist you every step of the way.

Thank you for your trust!

✉️ Write us an email:
info@modalucia.com
Monday to Friday, 9:00 AM – 5:00 PM (CET)

📞 Phone:
+31 6 58 01 26 74

📍 Address:
Los Omeyas 5 Local, Unit #1098, 14005 Córdoba, Spain

💬 Prefer to do it online?
Use our contact form — we usually respond within 24 hours.

📄 Business Information
Below you will find the legal information of our company:
Trade Name: Moda Lucia
Operated by: BUsinessMAestro
Trade Register Number (KvK): 93826141
VAT Number: NL005046367B13