Contact
Do youhave any question about your order, product or anything else topic? At Moda At Moda Lucia, we are happy to help you. Our customer service team normally responds within 24 hours on business days, and we normally respond we also do our best to assist you outside our regular hours.
✉️ Email
The fastest way to contact us:
So that we can help you as soon as possible, include in your message:
- your order number (if your inquiry is related to an order);
- a clear description of your inquiry;
- photos, if it is a damaged or incorrect product.
Telephone hours:
Monday to Friday: 9:00 – 17:00 (CET)
Saturdays: 9:00 – 15:00 (CET)
💬 Contact form contact
Would you rather write to us directly from the website? Use the contact form that you will find below and we will normally respond within within 24 hours.
(contact form)
📍 Address
Please note that this address is not a point of sale or returns. Returns are always handled through our customer service — see our Refund policy.
📱 Follow us on social media
Instagram: @modaluciaspain
Are you looking for a quick answer?
Many questions are already answered on our pages help:
Do you have any questions, need help with your order, or simply want to get in touch with us? We are here to help you.
Our team usually responds within 24 hours on business days.
Tell us how we can help you.
✉️ Email us:
info@modalucia.com
Monday to Friday, 9:00 – 17:00 (CET)
💬 Would you prefer to do it online?
Use our contact form — we usually respond within 24 hours.
Company number: 60689584419